End result: They're refusing to fix it! At least a thousand dollars worth of damage from their mistake. And they will not fix it. The owners were both quite rude which is a shame because they were quite kind when we were booking them before the move. Guess they just wanted our money. Not only were both of them rude, but they insinuated that I had told their crew to put a piece of furniture that I "knew wouldn't fit down the stairs down there anyway".
The four guys who moved our stuff were amazing - courteous, on time, and continually cracking jokes with us and each other. Very pleasant to work with and made the experience easy. The rest? Not so much.
This is an easy review. I'm Military they moved my stuff due to the fact that I recieved orders to a new unit. They Broke my 1800 dollar computer that I built then decided to Deny my claim due to "No evidence of carrier mishandling." Good thing I kept video evidence of it working prior to the move. I love how these types of companies are willing to take money but the second they break something they say it's someone else's fault and don't take ownership for what they've done. Now I have to take time out of my 14 hour or so workday to figure out how to argue with these crooks.
Cut to us trying to get in touch with them three separate times. Finally did.
The movers told the owners that we were given a choice to take the couch out safely or move it down and possibly damage the wall. Not true. Our choice was to leave it stuck or maybe damage the wall. What choice did we have???
Did a great job moving our stuff. Fast, reasonable, guys were courteous.
Don't use this company.
Really loved that this was a small family owned company and truthfully they made a mistake. It happens. But the fact that they won't fix it is reprehensible.
A review of Harris Moving in Hightstown (or our current nightmare):
Anyway, they will not fix it! At least a thousand dollars worth of damage from their mistake. And they will not fix it. The owners were both quite rude which is a shame because they were quite kind when we were dealing with them before the move.
i have moved many times and Harris Moving and Storage were the most professional, polite and efficient movers i have ever used! they were amazing! they were so quick but they still respected my furniture and took wonderful care of it - there were no marks on the walls, either moving out or moving in. They were on time and they met the estimate. i was thrilled and i will definitely use them again. i recommend them highly!!
Really loved that this was a small family owned company and truthfully they made a mistake. It happens. But the fact that they won't fix it is reprehensible.
Our couch got stuck in the stairwell of the new house because the legs got wedged against the stairs. Crew leader told us that the ceiling drywall could get damaged when they tried to move it. Except that two of their crew members were stuck behind the couch in our basement, so of course we had to get it out.
Wonderful People and excellent staff . Clean trucks and Courteous movers
Made a huge hole. Also damaged some of the ceiling. Guy on site was very nice, said they would probably take care of it.
Then, they got our couch stuck in the stairwell of the new house. Told us the drywall could get damaged when they went to get it out. But of course we had to get it out.
Long story short - made a huge hole and damaged some of the basement drop ceiling. Crew on site was very nice, and the team lead said they would probably take care of it. I tried calling three separate times to get in touch with them about it and never received a call back. Finally got in touch with them yesterday, and had the owner out at my house today.
The movers also told the owners that they didn't say it would be fixed.
We do not understand why they won't fix it because they have insurance!!! It's mind boggling.
Would sooner put all my stuff in my own truck over an infinite amount of carloads than EVER use or recommend this company again.
Harris Moving Storage is a US Moving Company based in Cranbury Township, New Jersey. Harris Moving Storage is located at 4 Brick Yard Rd, Cranbury, NJ 08512, USA.
Please contact with Harris Moving Storage using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Harris Moving Storage opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.